But first, explanations on what these acronyms mean, because not everyone lives in my world of excessive acronyms. UX = user experience DX – digital experience CX – customer experience EX – employee experience And now, I want to propose a new one, MX – Mother Earth Experience. Yes, the experience we have with a […]
We have UX, DX, CX and EX, how about MX? Read More »
On September 11, 2001, I was in Boston, having cancelled a meeting at the World Trade Centre (WTC) in NYC the day before – a meeting scheduled to start at 9am. It’s definitely always felt like a close call, but I got lucky, and everyone I knew in the Towers got out too. Some of
Social leadership requires great sensitivity, high EQ and global awareness Read More »
I was delighted to speak at the Social Selling 2018 event in Singapore, organized by Black Marketing and Chris J Reed. It attracted a fantastic audience and wonderful speakers, and I want to thank everyone who came up after my speech, or shared on social media, that they enjoyed my insights. That’s the #givingeconomy in
10 tips on how to be a world class Social Media leader Read More »
Owning your eminence digitally – which I call social leadership – is the career powerplay today. But it’s not easy! Having done this with thousands of people, I can tell you one thing for sure – the majority struggle to tap into the voice they want to own.
Find your voice, own it, embrace the cornerstone of transformation – you first Read More »
Today I publish my 100th LinkedIn blog, and I’m getting close to 1,000 published blogs since seriously kicking this journey off in 2009. Milestones are always a time for reflection, and so I thought it was worth sharing the great and not so great of what it’s like to lay it all out there on
100th LinkedIn blog, close to 1,000 blogs overall, a time for reflection Read More »
Dopamine, a neurotransmitter in the brain, is credited with one of the negative side effects of social media – addiction. Anything for that shot, hey? But like all things perceived negative around social media, maybe successful social leadership means turning it into a positive. We do that by moving away from the mindset of what
To be a social leader, be the dopamine in someone else’s day Read More »
I’m absolutely thrilled to share the success story of how building a social leadership culture can absolutely transform a business from the inside out. Hand on heart, it’s been the privilege of my career to work with the incredible professionals at IBM across Asia Pacific. Some of the smartest and most passionate people I’ve ever
How IBM APAC turned 500 employees into a social media and content army Read More »
Hashtags link you to the people and ideas you care about most. It’s how people find you. It’s how you build your profile beyond your immediate network. It’s how you get aligned to the topics you care about, digitally. If you want to be a powerhouse on social media, hashtags are critical.
Can I use hashtags on LinkedIn? Yes you can AND definitely should Read More »
As the noise ramps up on social media and more professionals are joining the fray, not to mention the massive increase in content we’re all enduring today (FOMO is very real), we’ve got to turn things around and be conscious that social leadership is about delivering value to an audience, and that audience is specific for each of us.
It’s the age of digital reputations, how’s yours? Read More »
I love to have my thinking challenged. Love it! I take all challenges deep into the recesses of my brain, test it out, turn it around, and sometimes, it shakes my opinions up. When that happens, the new thought gets integrated into an existing idea, an idea that becomes broader and better. I love when
Um no, I don’t think anyone should outsource their voice on social media, no one Read More »
