But first, explanations on what these acronyms mean, because not everyone lives in my world of excessive acronyms. UX = user experience DX – digital experience CX – customer experience EX – employee experience And now, I want to propose a new one, MX – Mother Earth Experience. Yes, the experience we have with a […]
We have UX, DX, CX and EX, how about MX? Read More »
On September 11, 2001, I was in Boston, having cancelled a meeting at the World Trade Centre (WTC) in NYC the day before – a meeting scheduled to start at 9am. It’s definitely always felt like a close call, but I got lucky, and everyone I knew in the Towers got out too. Some of
Social leadership requires great sensitivity, high EQ and global awareness Read More »
I was delighted to speak at the Social Selling 2018 event in Singapore, organized by Black Marketing and Chris J Reed. It attracted a fantastic audience and wonderful speakers, and I want to thank everyone who came up after my speech, or shared on social media, that they enjoyed my insights. That’s the #givingeconomy in
10 tips on how to be a world class Social Media leader Read More »
